Stocker Hinges and E. R. Wagner Manufacturing both place emphasis on traditional family values, believing that providing superior service to our customers is a vital part of providing superior products. We are committed to continuous improvement of products, processes, people and systems.
We are a stronger company since joining the E. R. Wagner family, with greatly improved data services and support, synergistic manufacturing skills, leveraged material pricing, and Lean Manufacturing initiatives in place to benefit our customers.
We maintain a large Customer Service Department with an average experience of over 10 years, knowing that when you call, you'll want fast, accurate assistance. Our Customer Service Representatives are friendly, knowledgeable, and responsive to the individual needs of their customers and are well versed in the Stocker manufacturing process. We feature quick quote turnaround and offer outstanding value. We know our customers, we know their requirements, and we strive to exceed their expectations.
Our new online customer tool, CustomerNet, allows users to check the status of orders in process, view shipment information, verify pricing and even order parts online in real time. In the time it used to take to pick up the phone, Stocker customers can have the information they need at their fingertips. Of course, we are always available for your calls.
Stocker maintains an expanding and extensive network of experienced local representatives across North America who are familiar with the most demanding custom hinge applications… and are available to assist you. Our network of distributors stock standard products and offer fast shipping throughout North America.
Stocker Hinges / E. R. Wagner Manufacturing maintains a global manufacturing presence combining local manufacturing with global sourcing initiatives to offer custom hinge solutions with the high level of quality that our ISO 9001:2000 registration demands.